Regency Furniture is a premiere furniture retail brand that has served the Washington metropolitan area for over two decades. Originally founded and established as a family-owned business in 1999; we have experienced continual growth and expansion because of our amazing customers, and outstanding products and services.
As we grow, we strive to retain the most earnest aspects of our business, which includes providing all customers the kind of personalized and unique experience they would have at small businesses while at the same time having an abundance of different selections and items they can choose from.The hallmark of what makes Regency Furniture so unique and competitive in its offerings is our large distribution centers that house and supply furniture to all fourteen (14) of our showrooms throughout the region.
This ensures that purchased merchandise is delivered to our customers in a timely fashion, on a near-daily basis, for all fourteen of our locations. Keeping in line with our philosophy of customer satisfaction, each location is staffed with an abundance of trained experts who can assist customers with any questions they may have about our products, offer guidance for best styling choices and make sure that each customer's individual needs and preferences are met.
As we grow, we strive to retain the most earnest aspects of our business, which includes providing all customers the kind of personalized and unique experience they would have at small businesses while at the same time having an abundance of different selections and items they can choose from.The hallmark of what makes Regency Furniture so unique and competitive in its offerings is our large distribution centers that house and supply furniture to all fourteen (14) of our showrooms throughout the region.
This ensures that purchased merchandise is delivered to our customers in a timely fashion, on a near-daily basis, for all fourteen of our locations. Keeping in line with our philosophy of customer satisfaction, each location is staffed with an abundance of trained experts who can assist customers with any questions they may have about our products, offer guidance for best styling choices and make sure that each customer's individual needs and preferences are met.
Services
Returns: Once an invoice has been scheduled for delivery, the invoice items have been transferred from the warehouse to a store for pick-up, or the customer has taken possession of the merchandise all approved returns will be charged a 30% restocking fee.
A restocking fee will be charged for all returns, including returns due to a customer's change in preference of color, size, if the item does not fit, or any other reason.
There will be no refund of a pickup or delivery fee.
After deducting the restocking fee and delivery fee, the customers hall be entitled to store credit for the remaining balance of the purchase price.
A restocking fee will be charged for all returns, including returns due to a customer's change in preference of color, size, if the item does not fit, or any other reason.
There will be no refund of a pickup or delivery fee.
After deducting the restocking fee and delivery fee, the customers hall be entitled to store credit for the remaining balance of the purchase price.
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